Emergency Plumbing Services: What to Do Before Help Arrives

When a plumbing emergency strikes, panic often sets in—and understandably so. Burst pipes, overflowing toilets, and sudden leaks can cause serious damage in a short amount of time. At Hardenburgh Plumbing, we know how crucial it is to act quickly and calmly before our emergency plumbing services team arrives. Here’s a step-by-step guide to help you handle a plumbing crisis with confidence.

Recognize What Constitutes a Plumbing Emergency
Understanding which plumbing issues qualify as emergencies can help you respond appropriately. Common emergencies include:

• Burst pipes
• Overflowing toilets or sinks
• Water heater failure or leaks
• Sewage backups
• Major leaks under sinks or behind walls
• No running water

If any of these occur in your Palm Beach County home, take immediate action and call Hardenburgh Plumbing.

1. Shut Off the Water
Your first move should be to stop the flow of water. Locate the nearest shut-off valve for the affected fixture. For toilets, it’s typically on the wall behind the unit. For sinks, check underneath. If the issue is widespread, turn off the main water supply valve, usually located near the water meter or where the water line enters your home.

2. Turn Off the Water Heater
If you suspect the emergency involves your water heater—such as a leak or strange noises—shut off the unit. For electric water heaters, switch off the breaker. For gas heaters, turn the thermostat to the “pilot” setting. This prevents overheating or damage while the system is inactive.

3. Open Drains and Faucets
After turning off the water supply, open your faucets to drain the remaining water from the pipes. This relieves pressure in the system and helps prevent further leaking. If a pipe has burst, opening faucets can minimize water spray and reduce overall damage.

4. Address Small Leaks Temporarily
Use plumber’s tape, towels, or buckets to manage small leaks until professional help arrives. Place buckets under drips, and use old rags or towels to soak up standing water. If available, use waterproof tape to seal cracks or holes temporarily.

5. Avoid Chemical Drain Cleaners
In the midst of a drain backup or clog, you might be tempted to pour in chemical cleaners. Resist that urge. These substances can damage your pipes and pose safety risks—especially during emergencies involving standing water or flooding.

6. Document the Damage
If you’re dealing with significant water damage, take photos or videos for insurance purposes. Documenting the situation can support your claim and ensure you receive appropriate coverage.

7. Stay Safe and Clear the Area
Safety comes first. Keep pets and children away from affected areas. If you suspect a gas leak, strange odors, or risk of electrical shock due to water exposure, evacuate your home and call emergency services.

How Hardenburgh Plumbing Can Help
As a family-owned business operating since 1989, we understand how disruptive plumbing emergencies can be. That’s why we offer fast, reliable emergency plumbing services throughout Palm Beach County. Our team is available 24/7 to restore safety and function to your home or business.

We arrive prepared with advanced diagnostic tools and a fully stocked service vehicle to resolve your issue on the spot. Whether it’s a burst pipe in the middle of the night or a sewer backup on a holiday weekend, Hardenburgh Plumbing is just a phone call away.

Why Acting Fast Makes a Difference
Delaying your response—even by a few minutes—can worsen the damage and increase repair costs. Water damage can quickly affect flooring, drywall, and even structural components. A prompt call to emergency plumbing services combined with proactive steps can save time, money, and stress.

Be Prepared—Create a Plumbing Emergency Plan
We recommend every homeowner keep a plumbing emergency plan. Know where your shut-off valves are, have Hardenburgh Plumbing’s contact information handy, and keep basic tools like a wrench, plumber’s tape, and towels nearby.

Final Thoughts
Plumbing emergencies can be overwhelming, but preparation and quick action make a world of difference. Trust the experienced team at Hardenburgh Plumbing to guide you through any crisis. We’re proud to serve Palm Beach County residents with honesty, skill, and a commitment to your home’s safety.

Call us anytime you need emergency plumbing services—you’ll speak with a real person, not a machine, and we’ll be on our way to help in no time.